| Issue ID | 888593 |
| Internal NHTSA # | 10432454 |
| Manufacurer | Hyundai Motor Company |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2012 |
| File date | 29/09/11 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Three problems cropped up immediately or shortly after initial ownership. The car pulls to the right, and the steering wheel must be turned to the left of center to compensate when driving on a flat surface. Second, the sunroof area developed a loud creaking sound when the car is driven through a turn or over uneven road surface. Third, and most alarmingly, the cruise control intermittently fails to disengage when the cancel button is pressed. It also intermittently fails to engage when the set button is pressed. If the cruise control has failed to disengage, tapping the brake or pressing the main on/off button will cause it to disengage. However, the confusion that comes from the cancel button failure may lead to an accident. The dealer cannot replicate the problem during a short test drive and refuses to replace or test the electronic modules. |
| Vehicle Mileage at Failure | 1000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | JEFFERSONTON, VA |
| VIN pattern | 5NPEC4AC0CHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |