| Issue ID | 1464141 |
| Internal NHTSA # | 11091150 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2012 |
| File date | 15/01/17 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 hyundai sonata. While driving various speeds, the steering wheel made an abnormal clicking noise and vibrated heavily. The vehicle was taken to west broad hyundai (8903 w broad st, richmond, va 23294) where it was diagnosed that the steering wheel coupling was fractured and needed to be replaced. The vehicle was not repaired. The contact received an extended warranty notice for a technical service bulletin per nhtsa campaign number: 10110922 (steering, equipment adaptive); however, the vehicle was unqualified due to the mileage. The manufacturer was notified of the failure and confirmed that the vehicle was unable to be repaired per the technical service bulletin. The approximate failure mileage was 106,000. *tt |
| Vehicle Mileage at Failure | 106000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | FAIRFAX, VA |
| VIN pattern | 5NPEB4AC6CHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | WEST BROAD HYUNDAI |
| Dealer's telephone number | |
| Dealer's city | RICHMOND |
| Dealer's state code | VA |
| Dealer's ZIP code | 23294 |