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2012 Hyundai SONATA Steering Problems, Complaints and Defects

Issue ID	1398448
Internal NHTSA #	11013705
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	SONATA
Model Year	2012
File date	12/06/17
Component	STEERING
Product type code	VEHICLE
Description of the problem	Power steering and non-requested activation of traction control_ i was pulling into my carport about 2 months ago when i lost power steering on my car. I called the dealership about 20 miles away and they told me to bring the car in the next day. The next day the power steering worked as normal so i called the dealership back and they suggested to bring the car in if it happened again. I was leaving my doctor's appointment on june 12th and the car had no power steering again. I called the dealership and told them i was nearby and i was on my way to them. I got about 200 feet from the doctor's office when my car started shaking and i couldn't control the steering. Luckily it was a 35 mph speed zone so i was able to get to the shoulder quickly. I thought the engine died but it was still running. I turned the car off and restarted it to see if the problem fixed itself, but the traction light was on and i still had no power steering. I made my way slowly the 5 or so miles to the shop. My vehicle had 54,358 miles on it when this happened the second time. Out of warranty because it is over 50,000 miles. This sort of issue should not happen on a car with so few miles and i take very good care of my vehicle, oil changes, tire rotation, brake inspections, etc. I had to pay out of pocket for the $1310. 00 in repairs to replace the upper part of the steering column where the 'power steering unit' is located. I contacted hyundai usa and they couldn't do anything to help me. I disagree. My car has low miles and this type of danger should prompt a recall and re-imbursement of most, if not all, of my expenses. I commute to work on interstate 5 and if i had been going the 65 mph speed limit when this happened, i could have been killed and maybe the drivers around me . I am not entirely sure that the problem has been really fixed. I feel uncomfortable driving my own car.
Vehicle Mileage at Failure	54358
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	WILSONVILLE, OR
VIN pattern	5NPEB4AC7CHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	32
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WBA2C12020V777573 WDC2923562A140466 SALZJ2FX4LH082446 KM8J33A21JU743981 JE4LD2132JZ019822 1FAFP40624F141341 JM3KFBDM6L0738266 JMFSJCT9A7U000457 5Y4AH10W2KA520180 SALE2FEU8T2499355 RL05DFBAMJLR66039 WP1ZZZ9PZ4LA83018

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2012 Hyundai SONATA Steering Problems, Complaints and Defects, Recalls and Failures

2012 Hyundai SONATA Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?