| Issue ID | 1356042 |
| Internal NHTSA # | 10954435 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2012 |
| File date | 29/09/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | On 9/29/2016, i reported an issue to the dealership (jim burke automotive) with the steering making a loud thump when turning (slightly). The service person reported "car needs mdps coupling" and the charge would be $350(!). I expressed a concern that this was not a recall or covered by the manufacturer. I believe it to be a safety issue. I've seen many postings on the internet about this problem and that the part involved has been redesigned 2 or 3 times. Additionally, a respected local repair (robe manns) refused to make the repair and that i should take it to the dealer for warranty repair. I also understand (according to the manufacturer) that the repair would have been covered if the car had under 50,000 miles. The problem is that the issue starts well before 50,000 miles but does not seem significant because it is so subtle. I also understand that this was a reported problem on the 2011 model year and may have had a recall - if so, the 2012 should also because it is still a problem. The problem occurs at any speed or even stopped when turning. |
| Vehicle Mileage at Failure | 63731 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHELSEA, AL |
| VIN pattern | 5NPEB4ACXCHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |