| Issue ID | 1350851 |
| Internal NHTSA # | 10946941 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2012 |
| File date | 23/01/17 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | The steering wheel is making a clicking sound and has a little slack in it. I took it to a local repair shop they sent me to the dealer saying that he seen so many of them he knows it has to be a recall by now and that they should take care of the cost. My husband called nissan's complaint center and they made arrangements for me to have a loaner car. I was to bring the car in to be looked at the following morning at 7:30 when i arrived i was supposed to see a woman name holly she was very rude she told me that she wasn't giving me a loaner because it's no longer under warranty and then i'd have to pay full price for the repair which is $180 more than what i was quoted at the local car pair shop. I was told by a few hyundai owners that it was a recall item however it was on 2011 i believe that this should be a recall item on 2012 as well. This problem happens on the highway i'm just local streets every time you hit a bump it has a terrible rattle i believe it's on safe just a matter time that the power steering is going to go out and i think that they need to make the repair. However i'm on jury duty as i explained to them for the next six weeks i happen to have today off but i don't know when i'll have another day off and it's a long day. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PALM BEACH GARDENS, FL |
| VIN pattern | KMHEC4A46CAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |