| Issue ID | 1336938 |
| Internal NHTSA # | 10928245 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2012 |
| File date | 12/10/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | When turning the steering wheel to the right or left either moving or sitting still there is a loud clicking noise coming from the steering system. After some research i found that the $3. 00 steering coupler is failing which will lead to the total loss of power steering assist. This started at 82,000 miles. I contacted the dealer and was told that it would cost $276 to replace the part. Because this part is made of rubber and has a high failure rate i do not know why a safety recall has not been issued. The loss of steering control is definitely a safety issue and should not be something that the dealerships can use to exploit the consumer. |
| Vehicle Mileage at Failure | 82115 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MILTON, FL |
| VIN pattern | 5NPEB4AC0CHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |