| Issue ID | 1131837 |
| Internal NHTSA # | 10655167 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2012 |
| File date | 06/06/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | The vehicle drifts from right to left constantly at high speeds. I have drifted into other lanes of traffic. I have taken the car to the dealer twice. The service writer witnessed the problem with me driving at 60mph, however the service tech test drove the car in the city at low speeds (below 45mph) and the car does not exhibit the problem at lower speeds. I had researched the electronic power steering problems reported by others. I went to the service manager and provided 43 other similar complaints about the steering problem and a suggestion how to fix it, but he insisted he did not have time to test drive the car with me and he didn't believe there was a problem with the car. The problem continues to worsen as the car is now exhibiting the drift at lower speeds. I definitely think this is a serious safety issue and i reluctant to take this car of long trips. |
| Vehicle Mileage at Failure | 60000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MURRELLS INLET, SC |
| VIN pattern | 5NPEC4AB7CHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |