| Issue ID | 1403356 |
| Internal NHTSA # | 11019842 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2012 |
| File date | 23/08/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | The transmission has already been replaced once and now it's starting to do the same things it did before it was replaced... Jerking transmission shifts. Took it back to the dealership and they told me the transmission was acting up because the gas engine's battery (not the hybrid battery) was bad and needed to be replaced. The service guy said the battery only showed 10. 8 volts which means it's dead. He said a new battery will likely fix the transmission problem because it's an "electronic transmission". I said, "if the battery is bad/dead, why does it start the gas engine with no problem??" so i reluctantly said to replace the battery. Then he tells me the battery is $400... I told him that was way too expensive and i can buy one myself for less than 1/2 their cost. So i took it first to an advanced auto where i asked them to load test the battery before i bought a new one. Their load tester showed the battery as good @ 12. 8 volts (not 10. 8). Before i left, i had them test it a 2nd time and that test showed 12. 57 volts... Still good. 2 days later when my wife leaves work, the transmission starts jerking again and a yellow "wrench" icon pops up on the dash. She called me and i had her stop by a different parts store to have another test on the car battery. She stopped at an o'reilly's this time and their tester also showed the battery to be good. So the question is, is the jim hudson hyundai dealership giving us the runaround because they don't want to fix/replace the transmission again? Now we're trying to get the other hyundai dealership in town to check the car out. Gonna be the last hyundai we own... |
| Vehicle Mileage at Failure | 78000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GASTON, SC |
| VIN pattern | KMHEC4A44CAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |