| Issue ID | 1148350 |
| Internal NHTSA # | 10672235 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2012 |
| File date | 15/09/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Sep 2014: received a recall notice that the transmission shift cable may detach from the shift lever pin. Sep 2014: contacted hyundai service center, brandon hyundai, 9915 adamo drive e, tampa fl 33619 and was given an appointment for sep 22/14 to have the recall issue taken care of. Sep 22/14: took vehicle to hyundai service center; however, was informed that the part was on order and someone would contact me once the part was available. Oct 1/2014: contacted hyundai customer service at 855-671-3058 and spoke to [xxx] (# [xxx]) as no one contacted me and i am assumed that the part was still not available. Dec 3/14: contacted hyundai customer connect center at consumeraffairs@hmausa. Com for assistance. Dec 3/14: hyundai motor america advised me "we will contact brandon hyundai on your behalf to see when parts will arrive. We will contact you within 3-5 business days when an update to your case is available and look forward to assisting you further." to date: no one has contacted me and i am still driving a vehicle that hyundai recalled to have a defective part fixed. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | VALRICO, FL |
| VIN pattern | 5NPEC4AC5CHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |