| Issue ID | 958943 |
| Internal NHTSA # | 10492186 |
| Manufacurer | Hyundai Motor Company |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2012 |
| File date | 01/06/12 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | 2012 hyundai sonata gls. Mileage not as advertised. Sticker said 25 city and 35 highway. Have tracked mileage from 1000 to 5000 miles and averages 23 mpg including some highway driving. Never drive aggressively. I bought this car thinking i would be getting mileage as advertised. Tried to call hyundai customer service at 800-633-5151 for a case number and was on hold for 10 minutes before hanging up. Allen hyundai dealer says nothing they could do and recommended going to another dealer for mileage testing or call hyundai customer service. |
| Vehicle Mileage at Failure | 1000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN JUAN CAPISTRANO, CA |
| VIN pattern | 5NPEB4AC1CHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |