| Issue ID | 1647368 |
| Internal NHTSA # | 11311455 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2012 |
| File date | 21/12/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 hyundai sonata hybrid. The contact stated while driving at 15 mph, white smoke emitted from under the hood of the vehicle. The contact stated that a message was displayed on the instrument panel to (pull the vehicle over and turn engine off). The contact pulled the vehicle over and the vehicle was towed to tulsa hyundai located at (9777 s. Memorial dr, tulsa, ok 74133) to be diagnosed where the failure was discovered to be related to the engine. The vehicle was not repaired and currently still at the dealer. The manufacturer was notified of the failure and offered to pay $1,500 of the repair cost for goodwill. The failure mileage was 105,000. |
| Vehicle Mileage at Failure | 105000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | BROKEN ARROW, OK |
| VIN pattern | KMHEC4A45CAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |