| Issue ID | 1236426 |
| Internal NHTSA # | 10788617 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2012 |
| File date | 30/09/15 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 hyundai sonata. While driving at various speeds, there was an abnormal knocking noise coming from the front of the vehicle without warning. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the crankshaft was failing and needed to be replaced. The vehicle was not repaired. The contact received notification of nhtsa campaign number: 15v568000 (engine); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | 69000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | MONROE, LA |
| VIN pattern | 5NPEB4ACXCHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |