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2012 Hyundai SONATA Engine Problems, Complaints and Defects

Issue ID	1230298
Internal NHTSA #	10783063
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	SONATA
Model Year	2012
File date	06/10/14
Component	ENGINE
Product type code	VEHICLE
Description of the problem	In october 2014, i had an incident where my car completely shut down while driving straight on the freeway (please see attached hyundai paperwork) without warning. My car was at the hyundai dealer in north palm beach for 3 1/2 business days before finding out my car was "fixed" and ready to go. The first two consecutive days my car was there, i was called by the service manager rob and was told that "the engine was completely locked up, and they had to run a series of diagnostic tests prior to replacing the engine" which was under warranty (under 60,000 miles at the time). However, i was called on day 3 where rob stated that my "engine was running smoothly and no diagnostic codes were showing up." my paperwork from hyundai states that the only problem was the need to tighten the battery terminals and recharge the battery. Checking the battery is one of the first things a car mechanic checks when a car does not start, so obviously there was a more significant undiagnosed problem in this case that was swept under the rug so to speak. A little over a month and approximately 1000 miles later, my car stalled out completely on the freeway in similar fashion (only this time, there was intermittent engine shaking prior to the car shutting down). However, i was in martin county when i broke down and my car was towed to the hyundai dealer in stuart per progressive car insurance towing policy. I had previously completed all my services at the dealer except the last oil change. I am appalled that the dealer did not take into consideration the recent car problems and placed the cause 100% on the local oil change facility. An engine does not lock up completely and get fixed by tightening terminals and recharging the battery. Obviously, there was a severe problem with the engine both the first and second time i went to the dealer.
Vehicle Mileage at Failure	59495
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	PALM CITY, FL
VIN pattern	5NPEB4AC5CHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	70
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

3AKJHHDR4LSLJ9955 5LM5J7XC6LGL03803 1G1YY22G5Y5100197 JTJUDACXXT4019606 LRW3F7EB3MC220023 UU1K5220361640210 MMAJLKL10LH014559 5NPEB4AC1DH710842 1G1ZD5ST3RF120720 VF1KF26157K565571 1FA6P8CF7N5144360 WP0ZZZ99ZJS151484

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2012 Hyundai SONATA Engine Problems, Complaints and Defects, Recalls and Failures

2012 Hyundai SONATA Engine Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?