| Issue ID | 1179858 |
| Internal NHTSA # | 10713770 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2012 |
| File date | 28/04/15 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I was driving home from work when all of a sudden my check engine light came on and i started hear noises coming from my engine. I pulled over somewhere safe and eventually had to get it towed to a hyundai dealer. I'm not the original owner of the call so the dealer tells me i cant used the 100,000 mile warranty. I have another warranty company who wants the dealer ship to come to a final decision as to why my engine stopped working. There was no sludge in my oil pan but there us metal which obliviously means something messed up on the inside. Hyundai is telling me under no circumstance will they further investigate what happened to my vehicle and wynn is telling them they will not pay for my vehicle unless they have the specific reason as to why a engine that only had 86,000 miles stopped working. My husband has a 2007 honda civic that has 210,000 miles on it and yet my newer car dies out at only 86,000 miles to me this doesn't make any sense and i'm getting the run around on all ends. I don't have 6000 dollars to pay out of pocket expenses that is why i got the warranty in the first place. My engine shouldn't have gone out and with no warning!!!!!! So now i'm stuck without a car, paying a car payment for a car i cant drive, and no way to get back and fourth to work this will cause me to lose my job and not be able to care for my family something has to give. |
| Vehicle Mileage at Failure | 86000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NOTTINGHAM , MD |
| VIN pattern | 5NPEB4AC0CHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |