| Issue ID | 912089 |
| Internal NHTSA # | 10452141 |
| Manufacurer | HYUNDAI MOTOR COMPANY |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 20/12/11 |
| Component | VISIBILITY |
| Product type code | VEHICLE |
| Description of the problem | After scraping some ice from the windshield with a standard plastic scraper, the windshield was covered with scratches. The same scraper was used on the other windows of this car, and on the windshield of another car with no scratching. Tested on another day with a new scraper, and additional scratches were caused. The result is reduced visibility due to the scratches, and an inability to physically clear ice from the windshield in order to prevent additional scratching. Visibility is especially impacted when driving toward the sun. The hyundai dealer and hyundai customer service refused to resolve the problem. |
| Vehicle Mileage at Failure | 6500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAKEVILLE, CT |
| VIN pattern | 5NPEC4AB4BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |