| Issue ID | 964279 |
| Internal NHTSA # | 10497941 |
| Manufacurer | Hyundai Motor Company |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 12/02/13 |
| Component | TIRES |
| Product type code | VEHICLE |
| Description of the problem | I purchased my car used in june 2012 with only 17000 miles on it. Currently it has less than 36000 miles on it. During a recent routine oil change and tire rotation, i was told by my mechanic that i would need tires soon. Looking at the tires, i saw he was right. I did not feel that my car should need tires with such low mileage. I looked at the warranty provided by hankook on their website. The warranty site confirmed that i should not need tires until after 50,000 miles as that is what their mileage warranty covers. When i called hankook to inquire about this issue, i was told the warranty did not apply to me since they were factory tires. I asked if the same tires were covered if purchased aftermarket. I was told yes they were covered. I do not understand why hankook will not cover the warranty on their tires, especially when they should still have over 20,000 of normal wear left. I am wondering if this is a safety issue since the tires should last much longer than they have. I should also mention that my driving habits are very normal and in normal conditions. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | VIRGINIA BEACH, VA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |