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2011 Hyundai SONATA Tires Pressure Monitoring And Regulating Syst Problems, Complaints and Defects

Issue ID	893070
Internal NHTSA #	10436455
Manufacurer	HYUNDAI MOTOR COMPANY
Brand	HYUNDAI
Model	SONATA
Model Year	2011
File date	01/11/11
Component	TIRES:PRESSURE MONITORING AND REGULATING SYST
Product type code	VEHICLE
Description of the problem	Tpms: tpms light goes on, although tires are correctly inflated to 35 psi. 4000 miles on the new ca, 18" wheels and hankook optimo h431 tires installed as original equipment. Car purchased in portland oregon (town 'n country) and driven back to albuquerque, nm about 8/6/11. Ran 12 weeks without incident, but then tpms light intermittently came on. Sometimes in regular weather, sometimes in cold, and would remain on throughout drive. Turned car off, then restarted, condition persisted. Other days, not at all. Checked psi and was at factory spec. Took vehicle to local dealer (southwest hyundai, abq, nm) which checked the psi and confirmed properly inflated. Tested/cleaned tpms but condition not rectified. Then dealer overinflated tires, claiming that altitude and temperature affected tires and tire pressure. Claimed that over inflation rectified condition. Told that this was a frequent problem in albuquerque, that regional office had been contacted on other occasions, but never received an answer or bulletin how to handle the problem. Protested, since both car and tire mfgrs specify 35 psi, and tpms light did not go on for first 12 weeks driving at this altitude; that over inflation affected tire contact with road, tire life, and comfort of ride. Called hankook tire mfgr who said that neither temperature nor altitude could explain problem. Said likely defect in tpms system. Called customer service and was initially told that condition had been fixed per dealer. After repeated calls, customer service had no answer and referred me back to dealer. Spoke with dealer again and service rep again claimed that condition is due to altitude and/or temperature. Message pending for [xxx], service dept. Manager. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle Mileage at Failure	4000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	ALBUQUERQUE, NM
VIN pattern	5NPEC4ACXBHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

2C3CCAET2DH697187 JL6BDE6A8SK015158 WBA4H91060BN88310 ML32A4HJ9FH049964 KMHDB51ELCU368691 ZN661AUG7NX385817 WP0CB2A85FS130179 VCF1EBE27PG008786 3GCUKSEC5JG336704 1N4AL3AP3DC296585 LJD5AA1D1T0209745 MMSDZC63S00110423

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2011 Hyundai SONATA Tires Pressure Monitoring And Regulating Syst Problems, Complaints and Defects, Recalls and Failures

2011 Hyundai SONATA Tires Pressure Monitoring And Regulating Syst Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?