| Issue ID | 898744 |
| Internal NHTSA # | 10441343 |
| Manufacurer | HYUNDAI MOTOR COMPANY |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 08/07/11 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | On 7/7/11, i purchased a 2011 sonata gls. The next day i notice the car pulled to the right at various speeds. I set up an appointment for 7/18/11. I picked up my vehicle and immediately noticed that the vehicle was still pulling to the right. I had to continue to correct the vehicle so i would not go into the next lane or off the road. I brought the car in on 7/25/11 and went on a test drive with the technician. Technician stated he could see the vehicle pulling right. The vehicle was released to me and immediately i noticed the vehicle was now pulling to the left especially at higher speeds. The service department rotated the tires and performed a four wheel alignment. Now i noticed that the vehicle had returned to pulling to the right at all speeds. Brought the vehicle in 8/2/11 and the service manager test drove the vehicle with me and verified a pull to the right. I returned on 8/4/11 to pick up my vehicle. Service manager stated that the tires were road forced balanced and an alignment was performed. Again, immediately as i left the dealership i noticed that the vehicle was still pulling to the right. I returned to the dealership and stated that it had not been corrected. The service manager test drove the vehicle with me again and reconfirmed that the vehicle was pulling to the right. After the car was looked at again it was test driven by district parts and service manager who released the vehicle. I was frustrated as the vehicle was still pulling to the right and i had to continue to correct the steering. However, i was moving out of state in 3 days and would need to deal with issue after the move. Car broke down in pa during move and was there for 2 weeks for a ground wire. Received a urgent recall notice in the mail and brought car back to original dealer. Car was released to me and is still pulling severely to the right after being in the shop 6 times. |
| Vehicle Mileage at Failure | 35 |
| Number of Occurences | 6 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HAMDEN, CT |
| VIN pattern | 5NPEB4AC5BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |