| Issue ID | 1408856 |
| Internal NHTSA # | 11024586 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 19/09/17 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | Took my car in for a recall for underbody rustproofing for recall campaign 946. While in for this recall it was found by the hyundai dealership that the vehicle had a r/f spring that was broken. It required immediate attention - unsafe to drive. I was quoted a price for repairs 220. 00 dollars. I indicated to the service advisor at carbone hyundai, 4975 commercial drive, yorkville ny 13495, phone 315-736-8356, i thought this repair should be covered under the recall. They said no it was not covered. Went home and found a prior recall - recall 133 which states "road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing. Dealers will replace the front coil springs, free of charge". So why won't the dealership honor this prior recall to repair my coil spring free of charge???? |
| Vehicle Mileage at Failure | 90085 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROME, NY |
| VIN pattern | 5NPEC4AC1BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |