| Issue ID | 1300474 |
| Internal NHTSA # | 10886056 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 19/07/16 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | Over the past several months a progressively worsening clunking noise, with a reverberating rattle, has been coming from the front left side of the car when driving over bumps. In addition, the steering column has made progressively worsening clicking noises and became progressively looser when driving over bumps, to the point where the steering wheel would visibly shake back and forth. A hyundai dealer said that this issue was caused by a failed steering column rubber coupler (a bushing in the steering column), that this issue is well known, and that eventually it would hinder the ability to safely drive the car. Fearing for my safety, i had the dealer replace the coupler at a cost of $375. Given the age of my vehicle and comparatively low mileage i do not believe that this issue reflects normal wear and tear and is instead related to a defective part. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BALTIMORE, MD |
| VIN pattern | 5NPEB4AC8BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |