| Issue ID | 1271246 |
| Internal NHTSA # | 10851651 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 25/03/16 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | While driving the car i heard a metallic noise when i hit small bumps/cracks in the road. I pulled over to inspect the vehicle and could not find anything out of the ordinary. Further down the road i heard a bang/pop and a clunk. I then saw a small piece of metal fall out from under the passengers side of the car. I turned around and found the piece in question. It is a part of the front coil spring. I did some research online and found that hyundai has a recall for this exact problem. I called the hyundai customer care line and was told that my car did not fall under this particular recall. My car was manufactured 4/28/10 and the cars being recalled were manufactured between 12/11/09 and 02/28/10. I called the dealer and was told that the repair would cost $529. 00. I was told that because of my manufacture date, that my car is not covered. I asked him if the springs involved in the recall were different than the ones in my car? He said he didn't know. If there is a known issue with these springs breaking at what point did hyundai switch to a different spring? My car was manufactured within 2 month of the effected vehicles, my assumption is the spring in my car is the same spring that is in the recalled vehicles. Hyundai did not know there was an issue with the spring until 10/2014..... How many vehicles have the exact same spring installed as the "official" recalled vehicles? This is a known issue and hyundai has a current recall for it, my vehicle should be repaired under the same recall, i'm sure it has the same broken spring as the others. |
| Vehicle Mileage at Failure | 60800 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | APPLETON, WI |
| VIN pattern | 5NPEC4AC7BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |