| Issue ID | 1194781 |
| Internal NHTSA # | 10730596 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 25/06/15 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | Driving and heard a loud "bang" and felt vibration from front of car. The steering became very difficult and car was almost uncontrollable. Pulled over to side of road, exited vehicle and could see car was sitting very low to ground on front passenger side, tire was flat and could see interior side wall was shredded. Replaced the tire with spare and drove approx. Three miles to tire dealer as we suspected it was only a tire failure at that time. They looked at car and stated that the coil spring had broken and had cut the tire. Subsequently had car towed to dealership for repairs. Had been driving car earlier in day with no apparent issues and had not hit any potholes or other road hazards that would have broken a coil spring. There were no issues with road conditions at the point of incident either. Extremely concerning that this would fail with no indication of any issue with suspension/steering system. This seems like a premature time for a coil spring failure. Hyundai has also refused to provide any warranty service as it is 4,000 miles over the 60,000 mile warranty. ... Updated 09/22/15 *bf updated 10/31/2017*cn |
| Vehicle Mileage at Failure | 64000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GRAND LEDGE, MI |
| VIN pattern | 5NPEC4AC9BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |