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2011 Hyundai SONATA Suspension Problems, Complaints and Defects

Issue ID	1069225
Internal NHTSA #	10593502
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	SONATA
Model Year	2011
File date	16/07/13
Component	SUSPENSION
Product type code	VEHICLE
Description of the problem	Dear sir/madam, i'm contacting you to report what i strongly believe is a defect in the steering unit of hyundai sonata, 2011. In an article that was published in september 2010 at yahoo news, a recall problem of the sonata was reported after "complaints have come in about feeling looseness while driving or abnormal sounds coming from the steering columns." (http://voices. Yahoo. Com/hyundai-recall-2011-hyundai-sonata-sedans-steering-6864748. Html) my problem with hyundai matches the description of the complaints, with more complication: 1) when i start the car, without driving, if i steer the steering wheel left and right, i could hear an obnoxiously loud noise in the form of "clicking." one consumer videotapes this problem in this video https://www. Youtube. Com/watch? V=otkcp-8xhsw 2) when i drive on a road that is less than perfectly smooth, i can hear a loud rattling noise, a noise that appears to be coming from loose parts in the column. The noise becomes most obvious and loudest when i drive slowly on brick roads. 3) the problem becomes most dangerous when i drive on the freeway. As i slow down to take an exit, the steering wheel goes viciously vibrating, making it hard to control or keep stable. This vibration is associated with a loud rattling noise coming from the steering column. I took the car to the hyundai dealer and talked to hyundai usa, both parties distanced the problem from campaign 97 (a steering intermediate shaft recall). The dealer says that i need to replace the entire steering column on my expenses. If the dealer is right that the problem is not related to the recall, then it is a new problem that needs to be addressed and investigated. Please take into account that the safety of hyundai sonata drivers could be endangered by this problem if not fixed. I hope to hear from you soon regarding this matter.
Vehicle Mileage at Failure	30000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	YPSILANTI, MI
VIN pattern	5NPEB4AC9BHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
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Was defective tire repaired?
Date of manufacture
Type of child seat code
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What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

LJD5AA1D1T0209745 JF1GDBKH34G039221 WAURGCF19KD049940 5TDAAAB55TS146329 VF1RFA00059560212 MMFFW18050C463908 JN8FY15Y07X558282 KPTN0B1FSBP061580 YV1RS612252470735 1FMEU15H3JLA46125 WV1ZZZ2HZGA010621 WDC2923242A079939

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2011 Hyundai SONATA Suspension Problems, Complaints and Defects, Recalls and Failures

2011 Hyundai SONATA Suspension Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?