| Issue ID | 922950 |
| Internal NHTSA # | 10460507 |
| Manufacurer | HYUNDAI MOTOR COMPANY |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 24/01/11 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Car has pulled to the left since it was first bought. It has been in for numerous alignments, eps reprogramming, and single strut replacement. The repairs have made the problem less severe, but the car must be driven vigilantly or it will pull out of the lane. Driving the car on the highway is fatiguing due to constant course correction. While primarily a left pull issue, the car's steering is imprecise and wanders, sometimes even to the right. Hyundai really got this wrong and has a corporate wall of silence around the issue, refusing to acknowledge it. My latest communication from them after an "engineer" drove the car reads, "the distract parts service manager [dpsm] is highly trained and experienced with hyundai vehicles. The dpsm's decision is final and we are unable to give this matter further consideration." very disappointing that there has been no recall activity around this safety issue. |
| Vehicle Mileage at Failure | 40 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | TERRYVILLE, CT |
| VIN pattern | 5NPEC4AC8BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |