| Issue ID | 900657 |
| Internal NHTSA # | 10442764 |
| Manufacurer | HYUNDAI MOTOR COMPANY |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 25/05/11 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I purchased a brand new hyundai sonata (2011) in march of 2011 and the day i test drove it i felt the car pulling to the right and hand to apply pressure on the steering wheel to keep it going straight. I was told that this was not a big issue and would be repaired. Nine months later and three times being serviced for the pull and the steering wheel issue it is still functioning with the same problem. Each time i was told the problem was fixed drove out of the service area to find it was still with the same problems. Was told to open up a case with the regional office which i did, and was told that the service manager at puente hills hyundai [xxx] said that the problem was fixed and there was nothing wrong with the car. There is something wrong with this car. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WALNUT, CA |
| VIN pattern | 5NPEB4AC8BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |