| Issue ID | 895847 |
| Internal NHTSA # | 10438892 |
| Manufacurer | HYUNDAI MOTOR COMPANY |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 01/10/11 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I received a notice from hyundai that my vehicle was covered by a recall or campaign to address the pulling issue noticed by so many other fellow 2011 & 2012 sonata owners. Brought the vehicle to the dealer and the vehicle was worse than when i brought it in. Vehicle now pulls to right. Returned to dealer. Service manager felt that vehicle was driving fine and that there were no problems. Upon return visit i had a technician ride with me and he confirmed that the pull to the right is excessive. Have been dealing with hyundai customer service to no avail. Will be returning to dealer for 3rd and final time to address issue. If not fixed after 3rd visit, will be seeking legal counsel. |
| Vehicle Mileage at Failure | 7000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROCHESTER, NY |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |