| Issue ID | 865025 |
| Internal NHTSA # | 10408439 |
| Manufacurer | HYUNDAI MOTOR COMPANY |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 28/11/10 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Purchased 2011 hyundai sonata ltd turbo in nov '10. Car pulls to the left when driving at any speed. First service: dealer performed 4 wheel alignment. Car still pulls. Second service: dealer checked alignment and balanced on road force balancer. Dealer recommended replacement rim due to mild scratch and tire replacement because it flat spotted. Car now pulls harder than before, dangerously so as to cause the car to change lanes at the slip of the wheel on a straight road. Took car to independent wheel and tire alignment and rotation specialist, inspected "scratched" rim, stated it was balanced and any damage cosmetic. Third service: dealer and regional field service engineer (fse) re-calibrated steering sensor, adjusted rear camber. Recommended replacement of rear wheel due to scratch. Fse drove the car and was satisfied with the alignment. Car still pulls exactly as before. |
| Vehicle Mileage at Failure | 10 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | AGOURA HILLS, CA |
| VIN pattern | 5NPEC4AB5BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |