| Issue ID | 840429 |
| Internal NHTSA # | 10379138 |
| Manufacurer | HYUNDAI MOTOR COMPANY |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 16/01/11 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Car pulls dangerously to the left, predominantly at highway speeds, however can occur at lesser speeds. If wheel is let go at highway speed, car will immediately dart towards the median from any originating lane. Two attempts to correct issue at dealer have not fixed problem. Dealer stated he has seen same problem in another sonata turbo, but has no fix. First call to hyundai regional office resulted in delivery of a "special tool" to fix supposed alignment problem to dealer without any success. Three subsequent calls to hyundai have to this point gone unreturned. Hyundai is playing "dumb" to this dangerous issue. |
| Vehicle Mileage at Failure | 650 |
| Number of Occurences | |
| Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
| City and State | MOUNTAIN LAKES, NJ |
| VIN pattern | 5NPEC4AB4BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | |
| Anti-lock brakes | |
| Cruise control | |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |