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2011 Hyundai SONATA Steering Problems, Complaints and Defects

Issue ID	837344
Internal NHTSA #	10374971
Manufacurer	HYUNDAI MOTOR COMPANY
Brand	HYUNDAI
Model	SONATA
Model Year	2011
File date	29/12/10
Component	STEERING
Product type code	VEHICLE
Description of the problem	Purchased a 2011 hyundai sonata turbo limited and took delivery on dec 28, 2010. Returned car dec 29, 2011 because of extreme pull to left. Driving the vehicle it would need constant correction to the right with the steering wheel to keep it straight. Dealer attempted alignment and pull to left still existed, left car with dealer. Dealer contacted hyundai engineering and a "camber kit" was ordered and installed. Received car on january 5, 2011 after "repair"took car for test drive and while lessened to some degree, car still pulled to the left. Took test ride with service manager and he stated that in his opinion the there was no pull. Took car home to monitor left pull. On varying roads and highways, left pulled still exists. Note that service manager said "camber adjustment was in spec and further adjustment would cause excessive tire wear". Contacted hyundai customer service and filed complaint. Also at day of delivery of vehicle rear drivers side door was misaligned. Dealer took car to body shop to correct alignment. The complainant said his dealer made additional repair attempts (eccentric camber bolts to extend suspension alignment adjustment range, replaced front left mcpherson strut, subframe alignment) but the problem remains. He says the car constantly wants to turn left whether cruising, accelerating or braking and that he has to continually apply about 5 degrees of right steering correction and that this issue is most prevalent at highway speeds. He also says the issue is diminished when a passenger occupies the front seat.
Vehicle Mileage at Failure	85
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	STRUTHERS, OH
VIN pattern	5NPEC4AB4BHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type	FWD
Transmission type
Vehicle speed	45
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

MR0FR22G700513460 ZFFEZ58C000014946 WF0JXXGAHJJR23111 ZFFEZ58C000149461 WBA8C510XGK636278 W1KAH0EB1RF160699 LRWYGCFJXRC466897 WBA2C12050V778796 SCBFE63W8EC097035 WVWZZZ3BZYE473825 4JGFF8KE1SB379710 1FTSE3ELXCDA23717

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2011 Hyundai SONATA Steering Problems, Complaints and Defects, Recalls and Failures

2011 Hyundai SONATA Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?