| Issue ID | 793592 |
| Internal NHTSA # | 10334264 |
| Manufacurer | HYUNDAI MOTOR COMPANY |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 24/05/10 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6) i recently purchased 2011 hyundai sonata se. Very great looking car but only after couple of days owning it it became obvious that is has safety problems. Steering system is significantly pulling the car to the left. I took it to hyundai service twice already. The problem is still not fixed. Over the last weekend i was driving with my wife and our 4 months old baby. Tasks as simple as changing ac temperature became dangerous on interstate. Due to this steering problem driver cannot afford even split second to look at the mid panel where all the controls are. I really have to fight with the steering wheel to keep the car going straight. After 45 minutes of driving on interstate my arms were sore from fighting the steering wheel. Is this normal? According to the hyundai rep it is common to 2011 sonata. I am suppose to just get used to it. This one mechanic confirmed that every other sonata owners come complain about this problem. Yet supposedly it is not a problem. It is simply the nature of the car. I driven many different makes and models. I never experienced such a strong pull. And if there was any pull then it was simple alignment issue that can be fixed promptly. Not with sonata!!! 2011 sonata could have been a great car. But it has a dramatic flaw in the steering system that noone knows how to fix so they blame it on "nature of the car". It is interesting that both my complaint and another complaint on this site, states the same phrase from 2 different mechanics "nature of the beast/car". Could it be that hyundai already advised its mechanics how to cover for the brand? Bottom line, this car is not safe! I almost ran into a passing car on the interstate because of this steering issue. Please investigate and do something about it. [xxx] |
| Vehicle Mileage at Failure | 40 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | IRMO, SC |
| VIN pattern | 5NPEC4AC9BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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