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2011 Hyundai SONATA Steering Problems, Complaints and Defects

Issue ID	790726
Internal NHTSA #	10330900
Manufacurer	HYUNDAI MOTOR COMPANY
Brand	HYUNDAI
Model	SONATA
Model Year	2011
File date	22/04/10
Component	STEERING
Product type code	VEHICLE
Description of the problem	2011 hyundai sonata se - constant steering problem i had my vehicle serviced for an identified continuous drift or pull of the steering system. The dealership had my vehicle in for service on two separate occasions for two weeks, and completely exhausted all their known and recommended service fixes per hyundai technical support. Hyundai technical support recommend that the dealership to submit for a hyundai engineer to look at the vehicle. The dealership submitted for a hyundai engineer to service the vehicle. Upon receiving an approved service number for this to occur the hyundai engineer confirmed and identified the drift/pull of the vehicle. The hyundai engineer attempted several adjustments to the alignment, sub frame and computer system. Nothing fixed the identified drift/pull issue. The hyundai engineer, dealership service manager and dealership technician all drove another vehicle off the lot from the unsold dealership inventory and identified the same drift/pull of the steering system in that vehicle too. They noted that my vehicle drifted/pulled less than the other vehicle they drove from dealership inventory. Unable to fix the constant drifting/pulling of the vehicle steering system the hyundai engineer certified the constant drift/pull as a "natural" design effect of the vehicle. It should be noted that this problem isn't a slight drift/pull of the vehicle, but a constant drift/pull pitting the driver against the steering system. Take your hand off the steering wheel for a slight moment and the vehicle veers off center to the left. This in my opinion should not be a "natural" occurrence of any vehicle. Actually, edmunds. Com noted this exact occurrence in two separate inside lane reviews of the 2011 hyundai sonata. This is not a one vehicle incident, but a manufacturer design flaw of the new electronic powered steering system. The are no service bulletins at this time to address this constant drift/pull of the vehicle. Thus, leaving me no recourse.
Vehicle Mileage at Failure	1297
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	MILLERSVILLE, MD
VIN pattern	5NPEC4AC9BHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
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Was defective tire repaired?
Date of manufacture
Type of child seat code
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What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WF0MXXGBWMDU07509 SJNFCAJ11U2162922 WDC1671232A077043 WDD2050042R355673 WBA7F2C5XGG416281 WV1ZZZ2EZF6042057 2G1175S37F9176782 ZACNJDAB3MPM26997 WDDZF4JB7JA480925 WBA12AK0407L44016 WAUZZZ4G6DN076305 WAUZZZ8K0DA225605

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2011 Hyundai SONATA Steering Problems, Complaints and Defects, Recalls and Failures

2011 Hyundai SONATA Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?