| Issue ID | 1453879 |
| Internal NHTSA # | 11079592 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 13/02/18 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | The steering wheel clicks with a two inch play in either direction when the vehicle is stationary or in motion. The click is very loud plus the vehicle shimmies while being driven ! When the steering wheel is clicking a catch in the wheel can be felt! Hyundai dealer service man said the problem was a flexible rubber steering coupler and it was wore out down in the steering shaft . Hyundai customer relations dept. Told me the warranty on that part was extended to 100,000 miles but no notice was sent to the vehicles owner . I had to pay for the repair because my vehicle had 111,000 mile on it. I believe it is a critical safety issue that could cause a steering failure, based the degree my steering wheel was clicking and the two inch play that i was experiencing! The hyundai complaint site is full of persons complaining about the same steering issue. During my many contacts with the hyundai customer relations dept. I was told repeatedly that hyundai does not recognize this as a safety threat. I believe this should have been a recall at hyundai's expense ! I also believe there are individuals driving with this dangerous condition because they cannot afford the expensive repair (+$400 ) that the dealer charges. *js |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | CONSUMER LETTER |
| City and State | CEDAR LAKE, IN |
| VIN pattern | 5NPEB4AC7BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |