| Issue ID | 1444952 |
| Internal NHTSA # | 11067127 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 20/10/17 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I was driving down a city road and lost all control of my vehicle while turning left into traffic. There was a loud mechanical sound as i turned, the steering wheel locked up, warning lights came on in the dash, and neither my brakes nor my steering would engage. The brakes kicked back on, but i had to force the wheel through loud popping and cracking and a loss of power steering. The car was towed to a regular mechanic where they found the power steering assist had failed. The power steering assist had just been replaced 7 months prior due to a recall, because of this same problem (campaign 143). When the mechanic called and asked the hyundai dealer if there was coverage to replace this part, they said no. I had to pay $900 to the other mechanic for a replacement and the tow and went without a car for almost 2 weeks. The recall placed a defective part in my car, then made me pay to replace it. |
| Vehicle Mileage at Failure | 96000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WEST LAFAYETTE, IN |
| VIN pattern | 5NPEB4AC9BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |