| Issue ID | 1442781 |
| Internal NHTSA # | 11065367 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 21/05/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I purchased my lemon vehicle from webb hyundai in highland, in and purchased it used in march of 2013. I'm always hearing about this 100000 miles warranty, my vehicle hadn't quite made it to that, when i first questioned the clicking in the steering wheel and shaking of my vehicle; because my car was used for me to daily travel throughout the entire state of indiana, my vehicle in july 2017 had exceeded the 100000 mile and the used warranty stated coverage only up to 60,000. However, i wrote hyundai, took it back on several occassion and they did actually fix my engine, thanks to the recall, in which they first denied me for 45 days, when i receive my vehicle back i told them about the clicking noise and i always was given some lame excuse and it's amazing how in july of 2017 they were constantly calling my phone and i even got an email on july 12, 2017 on how they've been attempting to phone me, not mentioning all the continual calls i had given them prior to this. However, during this time our family was dealing with a crisis in which me getting back with them was not as urgent and when i did try returning the call on several attempts between august and september of 2017, i never received a call back and i still have ownership of the awesome lemon that was sold to me. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GARY, IN |
| VIN pattern | 5NPEB4AC2BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |