| Issue ID | 1396665 |
| Internal NHTSA # | 11012232 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 14/07/17 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I have a 2011 hyundai sonata writing in regards to the hyundai steering gear assembly recall no. 0## i have a vehicle that has this loose steering wheel concern where this vehicle is immobile now and cannot be safely driven anytime. This vehicle has been parked in my yard since it was picked up from the dealer several weeks ago. When i spoke to the local dealership about it, i am told it is not covered due to its mileage. This item has been a concern awhile and brought more clearly to my attention when driven by my father. He describes it as "a death trap" and told me not to drive it until it corrected. There is excessive play or a loose feeling in the steering wheel and it is very slow to respond. It feel like it will fall apart at anytime when driving and it has a clicking noise when making a turn either direction. I have written a letter to the hyundai assurant program and i have been told the same thing; its not a covered warranty item. I says it is covered due to the recall no matter when it was discovered, because the assembly of the steering column is definitely malfunctioning. An upload of the letter forward to hyundai assurant program is attached to this complaint. Unhappy owner oklahoma |
| Vehicle Mileage at Failure | 136719 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAWTON, OK |
| VIN pattern | 5NPEB4AC5HBXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |