| Issue ID | 1384144 |
| Internal NHTSA # | 10994508 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 12/06/17 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2011 hyundai sonata. While making a left or right turn, the contact heard a clicking noise coming from the steering wheel. The contact called the hyundai dealer in stockton, ca at 855-371-9460 and was informed that she needed a rubber coupling for the steering wheel. The contact was informed that the vehicle was over the mileage for the extended warranty and could not be serviced. The vehicle was not repaired. The contact called the manufacturer who stated that the vehicle was over the mileage and the contact needed to pay for the repairs. The approximate failure mileage was 160,000. |
| Vehicle Mileage at Failure | 160000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | STOCKTON, CA |
| VIN pattern | 5NPEB4AC1BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |