| Issue ID | 1364197 |
| Internal NHTSA # | 10966679 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 02/01/17 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | This is a known issue with hyundai and they still charge to fix it. I took my car in for the 4 recalls that were out on it and the dealership said that i need a coupling. The man in the service department said that the part hyundai used is faulty and they have made a replacement that doesn't break but they still charge $300. 00+ to fix it. The part only costs about $5. My steering shakes incessantly and makes a very loud clicking and clanking sound while driving and it's getting worse. It's a danger to drive and is hard to control because there is so much play in the wheel. I have called hyundai and made a complaint but haven't heard back from them yet. They told me that the warranty for the part had been extended to 100,000 miles but my part didn't break until after the 100,000 miles. It's so frustrating, why wasn't this part of the recall since it is also a danger to the driver and passengers?? If i would have known that it was subject to breaking, i would have brought it in before the 100,000 miles - hyundai should have taken care of this as it is a known problem. This is an issue every time i drive. |
| Vehicle Mileage at Failure | 120000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PROSPER, TX |
| VIN pattern | 5NPEB4AC5BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 1 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |