| Issue ID | 1326374 |
| Internal NHTSA # | 10916119 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 03/10/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I would like to bring to your attention, a dangerous situation with my 2011 sonata. The situation became critical when the steering wheel started to have severe vibrations last week at highway speeds (70mph). The issue which i have asked hyundai service (hub hyundai in houston) over the 1 1/2 year, is that the steering wheel had started to develop play when turning. Aside from the loose steering, the rattle in the steering wheel, the rattle (like a nut in a coffee can) when going over rough pavement became noticeably louder. Hyundai states that my car for this issue is not covered in any recall. I just had the plastic coupling replaced by firestone service (invoice attached). The service mechanic stated that the gear teeth were severely ground away, will ultimately result in destroyed coupling an disengagement of steering, a very dangerous situation. The attached pictures show the coupling, both new and with the gear tooth ground away. I urge nhtsa to mandate that hyundai initiate an immediate recall of all vehicles with this component. Obviously, the material composition of the original is not engineered for this application. I have the original part if you desire to examine it. If you have any questions, please advise. [xxx] [xxx] katy tx 77450 [xxx] ( |
| Vehicle Mileage at Failure | 84000 |
| Number of Occurences | 3 |
| Source of the issue | NHTSA WEB SITE |
| City and State | KATY, TX |
| VIN pattern | 5NPEB4AC9BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |