| Issue ID | 1315656 |
| Internal NHTSA # | 10904374 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 07/09/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I noticed a clunking sound when turing the steering wheel. After researching this problem i found this to be common complaint due to power steering coupling going bad, sonata has a tsb 14-st-002-1 regarding this problem. The tsb says there is no steering performance issues associated with this condition. I strongly disagree with this statement. The degraded coupler introduced play or wiggle room in the connection between the steering wheel and the front tires. When the car is parked, you can rock the steering wheel back & forth to hear the clunking noise. When this is done, you can tell the steering wheel was moving further than it should without the wheels moving. Also you hear and feel the clunking sound at low speeds turning the steering wheel back and forth. You can feel loose playing in the steering wheel before the tires move in either direction. I believe this issue is very much a safety concern and should be a recall. Also i feel this should have been part of the safety recall for the column shaft ecu replacement since it is a safety concern issue with the steering system |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HAMILTON, OH |
| VIN pattern | 5NPEC4AC4BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |