| Issue ID | 1315285 |
| Internal NHTSA # | 10903829 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 06/09/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I purchased my hyundai sonata on 12/31/2010. It has 39,000 miles on it now. Hendrick hyundai of charleston sc has informed me the steering column coupler needs to be replaced and has quoted me a repair cost of $243. I declined their offer of repair, but have become concerned as the steering has begun to exhibit an increasingly loose feeling. Following my inquiry to consumer affairs at hyundai motor america, i have been informed this would have been covered under their 5 year 60,000 miles warranty, but since my vehicle is beyond the 5 year period, the warranty does not apply. As a result of my internet search, i have found this part was part of a recall for vin numbers not including mine, and that there have been numerous complaints filed with nhtsa about this issue. I suspect the fault with the part failure lies with hyundai, and i resent having to pay for the repair, which i now intend to have the dealer perform because i am concerned about the safety risk.. I further resent that hyundai has not been more pro-active about a repair issue that i suspect could be life-threatening should steering be lost at highway speed, resulting in a crash. |
| Vehicle Mileage at Failure | 39000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | JOHNS ISLAND, SC |
| VIN pattern | 5NPEB4AC1BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |