| Issue ID | 1300081 |
| Internal NHTSA # | 10885745 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 30/06/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | 2 weeks ago i bought a pre-owned 2011 sonota gls with 69,000 miles,from drivetime. I asked for a car fax report which they provided something similar but their report only showed one recall on the vehicle which was recall number 143, regarding the eps problem. So for a week i looked into all the recalls this vehicle has but it was past the 5 day return policy by drivetime. We figured if it was a recall then it would have to be repaired by law, right? So i put my vin # in to verify that indeed my vehicle was part of numerous recalls, so i scheduled an appointment for recall 132 at vandergriff hyundai in arlington, tx. Before they even looked at the car they said that campaign was "closed" & said they couldn't assist me any further. I asked them what does closed mean, does that mean the engine block was replaced previously or not? They just said "its been done," nothing more. We've had this car two weeks & already my girl has got a ticket for the left rear brake light being out which i've replaced 3 times now, the car for no reason pulls to the left which could cause a possible head on collision, & the engine & transmission both sound that they are on their last leg. Finally, i received a notice in regards to the extended warranty 10yr/120,000 miles which i was thinking we can get it looked at that way, but then after a series of questions i was told that our vehicle does not qualify for this warranty due to the vehicle we just purchased 2 weeks ago has issues. I told the rep i thought all of the 470,000 vehicles that were affected by the recall automatically was given that warranty? I want the info on what was done to fix/repair the vehicle on each recall & why are we being told all the problems we are having with the car now have been "closed." there's no way this vehicle has been repaired because we still have all the problems & symptoms explained in the recalls. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ARLINGTON, TX |
| VIN pattern | 5NPEB4AC5BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| DoT tire identifier | |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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