| Issue ID | 1288847 |
| Internal NHTSA # | 10873139 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 07/06/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | The steering column inside the cab rattles each time i hit a bump or hole in the road. I have 77,000 miles on the vehicle now, but i started to notice a suttle noise about 15,000 miles prior to what is now a major safety concern. Driving into my garage to park the vehicle, i heard a loud snap as i was turning the steering wheel and what sounded like parts falling in the steering column. I pulled forward far enough to close the garage door and there my car sits. Guess i'm lucky i wasn't at 3,000 ft level like i was the day before when the steering decided to break apart. Apparently, after doing some research on my own, the steering coupling is defective and may separate and leave the driver with no means to steer the vehicle. No recall from hyundai even though many are having the same issues as noted all over the internet. The hyundai service center in fresno, ca seems to have marching orders to deny the fact that this issue is much more prevalent than simple wear and tear and are practically ready to fight you if you try to get them to admit it. Don't call the service manager "bro" or he will have the biggest hissy fit about how disrespectful that is. His name is "[xxx]", ok; as though covering up an obvious safety defect that could cost someone their life is just silly childs play! Hyundai, do the "right" thing (ethics 101) and recall the [xxx] thing before people get hurt or killed, if they haven't already. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 77000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FRESNO, CA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |