| Issue ID | 1283211 |
| Internal NHTSA # | 10864832 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 18/12/15 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2011 hyundai sonata. While driving various speeds, the steering power steering seized and the eps light illuminated on the instrument panel. The failure occurred intermittently. The vehicle was taken to the dealer where it was diagnosed that the eps control unit needed to be replaced. The vehicle was not repaired. The contact was notified of nhtsa campaign number: 16v190000 (steering) after the failure occurred; however, the part to do the repair was unavailable. The manufacturer was notified of the failure. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 65,000. The vin was not available. |
| Vehicle Mileage at Failure | 65000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | RICHMOND, VA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |