| Issue ID | 1280324 |
| Internal NHTSA # | 10862646 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 03/02/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2011 hyundai sonata. The contact stated that there was an abnormal noise that progressed near the steering wheel. In addition, the oil had to be refilled every four to six weeks, but there was no presence of a leak. The contact was unable to determine where the failure originated. The vehicle was taken to a dealer for the engine crank shaft recall and it was indicated that the steering coupling needed to be replaced. The contact was informed that the vin was not included in the engine crank shaft recall. The vehicle was not repaired. The vin was also excluded from nhtsa campaign numbers: 15v568000 (engine), 16v190000 (steering), 10v457000 (steering), and 10v426000 (steering). The contact took the vehicle to an independent mechanic who stated that he would not install the part because it was not an oem revised part from the manufacturer. The vehicle was taken back to the dealer to determine if the manufacturer would be able to provide a repair solution. The failure mileage was not available. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | NEW PORT NEWS, VA |
| VIN pattern | 5NPEB4AC9BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |