| Issue ID | 1275628 |
| Internal NHTSA # | 10855072 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 11/01/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | There is a major safety issue with my sonata's steering. I have read a ton of complaints on the same part failure, but am unable to locate a recall for the rubber coupler that connects the electronic power steering to the actual steering column. I started hearing a clicking noise in my steering wheel when the wheel was turned in either direction from center. It did not make a difference if the car was moving or at stop. The noise continued getting worse over a 3 month time frame and is now more of a thud noise. The noise itself is not the safety problem, only a side effect. The safety issue is that the same part that is failing causing the noise has now started to cause the steering wheel to violently shake back and forth anytime the car goes faster than 55-60mph. How can someone maintain control of the vehicle when the steering wheel is shaking so badly, and how exactly is this not a safety issue? It is scary to drive to say the least, but i have to drive 80 miles round trip daily for work. My arms are almost numb by the time i make it to work or back home from being shaking almost the entire way. It is not like i can drive the car slow enough on the freeways here in the dfw area, that would be a hole other safety topic. I guess i'm going to have to fork out the $3-400 to fix it. Why can't nhtsa just add this part to the eps recall #143 that covers the eps control unit? If the dealer has to take it a part to replace the eps control unit, why would they not install a new coupler? Its, funny though, you know hyundai is aware of the issue, they changed the design of the coupler from a rubber one to a metal one on the newer models, but have yet to do anything about their poor design or earlier model years. There have been several recalls for additional items on this car that were not as severe as this issue is, so i |
| Vehicle Mileage at Failure | 85000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SPRINGTOWN, TX |
| VIN pattern | 5NPEC4AC3BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |