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2011 Hyundai SONATA Steering Problems, Complaints and Defects

Issue ID	1259651
Internal NHTSA #	10824614
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	SONATA
Model Year	2011
File date	02/11/15
Component	STEERING
Product type code	VEHICLE
Description of the problem	Had become a frequent occurrence that upon turning the steering wheel whether at high, low or even no speed that you would hear a clicking/clunking noise. This was annoying, but then at high speeds (interstate driving) when braking there began to be an occasional considerable vibrating that went through the steering wheel. I originally thought it might be my rotors causing the vibrating when braking and thought the clicking noise was from a wear in my axle rod which a mechanic had previously mentioned would cause clicking noise when turning (and didn't need immediate care). However when i took my car in for the 132 and 136 recalls the hyundai service tech immediately knew it was the steering coupler by turning my wheel because he sees it so often. He even had examples pinned up on their board to explain it. He explained the safety risk of not getting it fixed as it could cause shaking of the whole steering column (already was), looseness in the steering making it less responsive to turns, and could even cause the steering wheel not to respond to a sudden turn increasing the risk of a crash. I of course went ahead and had it repaired, since my 3 kids ride in it every day. During my wait in the lobby i googled the issue to see if the $266 i was being charged was reasonable (it was) but i found so many posts about this issue and some people seemed able to have the repair cost covered even when outside of their warranty, so i called hyundai asking for a refund of the cost. They said since my car had over 60,000 miles they couldn't help me with any compensation. I do have over 100,000 miles on my car, but considering the widespread issue with this part and the safety concern i believe hyundai should take responsibility. The mechanic had reassured me the replacement part is improved, which also shows hyundai knows its a problem. (date will be estimate of highway vibrating)
Vehicle Mileage at Failure	105000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	MURFREESBORO, TN
VIN pattern	5NPEB4AC6BHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	70
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WP0ZZZY1ZNSA01046 2C3CDXCT5DH692844 6T1BE33K56X567359 LRWYGCFJ7TC668989 3C63R3CLXLG266336 5TDAAAB55TS146329 LJD5AA1D1T0209745 JF1GDBKH34G039221 WAURGCF19KD049940 VF1RFA00059560212 MMFFW18050C463908 JN8FY15Y07X558282

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2011 Hyundai SONATA Steering Problems, Complaints and Defects, Recalls and Failures

2011 Hyundai SONATA Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?