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2011 Hyundai SONATA Steering Problems, Complaints and Defects

Issue ID	1259203
Internal NHTSA #	10824279
Manufacurer	Hyundai Motor America
Brand	HYUNDAI
Model	SONATA
Model Year	2011
File date	02/02/16
Component	STEERING
Product type code	VEHICLE
Description of the problem	Knocking was heard when the steering wheel was being rotated either to the left or right when stopped or at slow speed. Brought it to the dealership and was immediately informed it was the steering motor flexible coupling that was worn, loose, or defective. Repair was performed at a cost of $230. 42, $2. 42 of which was the cost of the defective part. The vehicle was out of warranty due to being a 5 months over the 5 year limit but well within the mileage limit. The vehicle was well maintained, being brought to the dealership every 3000 miles for oil changes and whatever else needed to be done. Since this issue has been well known to hyundai for several years, i was appalled to see that hyundai did not replace that bushing under the warrantee during one of my visits to the dealership for service, particularly since it could have eventually resulted in loss of steering, and a potentially fatal accident. I would encourage the nhtsa to have hyundai issue a safety recall at this time. The affected vehicles are now about 5 years old which, from the number of recent complaints i have seen on line, appears to be life of the flexible coupling. Please do something before some fatalities occur.
Vehicle Mileage at Failure	52000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	GILBERT, AZ
VIN pattern	5NPEC4AC2BHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	5
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

SJKCH5CR5LA013870 WBABF91060E095655 VSA63807813123633 SJAA414V7NC016482 LETAEAA199HN01758 JMZCWA9G600101065 SAJAA06D99FR19793 MA1YT4HJUD6L18733 MAT464753DSL01449 WDDZF6EBXJA400040 1HD1FMM13CB613329 YS2R4X20005625446

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2011 Hyundai SONATA Steering Problems, Complaints and Defects, Recalls and Failures

2011 Hyundai SONATA Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?