| Issue ID | 1253865 |
| Internal NHTSA # | 10820351 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 01/06/15 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | There is a significant amount of slack in the steering when turning, both stationary and in motion. This slack/sound started a number or weeks back but has progressively gotten worse. When the vehicle encounters an abnormality such as bump or pothole, the steering wheel makes a noise that sounds like the steering wheel may come off. I have brought the vehicle to the dealer and immediately the mechanic knew what the problem was even before looking at it and stated they are aware of this issue but has their hands tied because the manufacturer will not acknowledge this widespread problem as their responsibility and if i want to fix this problem it will be out-of-pocket. I am uncertain if the problem stems from the coupler in the steering but that is what the representative at the dealer told me. I do not understand why a potential life threatening problem as such is not recalled. Some of the other 2011 sonatas with exactly the same issue has a recall campaign so why not all of the 2011 sonatas with this problem? Please help. |
| Vehicle Mileage at Failure | 55000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | EDMOND, OK |
| VIN pattern | 5NPEC4AC4BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |