| Issue ID | 1244549 |
| Internal NHTSA # | 10809038 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 07/12/15 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I have a hyundai sonata 2011 with ~ 70,000 miles on it. For more than a year, i started hearing obnoxious noise coming from the steering wheel when i drive on rough roads or take an exit on a freeway. The steering wheel will start vibrating and becoming harder to control. I voiced the concern to two hyundai dealers (one in mi and another in ca) and told them i was worried about my safety and that riding in the car, but nothing was brought up about steering coupling, which as you will see turned out to be the problem. The problem continued worsening, until most recently i could hear obnoxious knocking noise by turning the steering wheel left and right, and on the freeway and rough roads, the steering wheel would vibrate and shake, and i could feel "looseness' when bypassing cars and exiting freeway. Worried about my safety, i took my car to a dealer and asked it to be fixed. For the first time, a hyundai dealer recognized the problem to be the coupling. They fixed the car with $320, mostly labor with the part is less than $50 dollar (most other hyundai dealers didn't want to do it for less than $380). The car has been fixed, and as of two days after the visit to the dealer, i no longer hear noise, and the car feels much safer to drive. This is a hyundai problem and it is dangerous to the safety of people in the car and on the road. My dealer told me to keep the receipt in case a recall is issued. Seeing what turn my car took as a result of this problem, i strongly believe a recall is urgent. I hope nhtsa is listening, for the manufacturer is not. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SOLANA BEACH, CA |
| VIN pattern | 5NPEB4AC9BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| DoT tire identifier | |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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