| Issue ID | 1197382 |
| Internal NHTSA # | 10732536 |
| Manufacurer | Hyundai Motor America |
| Brand | HYUNDAI |
| Model | SONATA |
| Model Year | 2011 |
| File date | 03/07/15 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | My 2011 hyundai sonata limited displayed a loud rattling sound from the the steering column when driven over rough roadway. There was also a clunking sound from steering column when wheel was turned in either direction. Also noticed the steering wheel/column had dropped almost 2 inches from its originally mounted position. Local dealership indicated a flexible coupling in the steering shaft showed excessive deterioration--causing play in the steering, the noise and the dropping of the steering column. He stated it was the worst he has ever seen--extremely dangerous--his words--as steering capability could be lost. He wanted to keep the faulty part for reference--i declined and maintained the part for my records. I was advised hyundai was aware of this particular defect and there was no recall at this time. Service manager simply said they don't make parts like they used to. The steering shaft coupler was replaced and the steering column was realigned. The repair was $383. 72 with the part costing $49. 50. This was not covered by recall or the extended warranty. I have researched this specific defect and found it to be an extremely dangerous one, and one which there have been numerous previous complaints filed with the nhtsa--i strongly believe a recall is warranted--for the safety of those in the vehicle and on the roadway. Updated 11/07/2017*cn |
| Vehicle Mileage at Failure | 75604 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BIXBY, OK |
| VIN pattern | 5NPEC4AC9BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |